NYASEN · THE LOTUS ROOM

Support

Last updated 22 September 2026

Need help? Email support@nyasen.com with your username and what happened, and we'll get back to you.

Common questions

I lost my chips when I left a table. At an online table, leaving mid-hand plays the hand out for you first; your chips come back to your account when it finishes. Pull down to refresh your balance after a moment.

How do I restore my purchases? Open the Shop and tap Restore purchases, signed in with the same Apple ID you bought them with.

How do I play with friends? Choose a game, tap Custom table, make it private and share the six-letter code. Friends tap Join code, everyone readies up, and the host starts.

How do I change ad or tracking choices? Settings → Ad privacy choices in the app, or your iPhone's Settings → Privacy & Security → Tracking.

How do I delete my account? Settings → Delete account. It's permanent.